Begbies Traynor Case Study

Begbies Traynor is the UK’s leading business rescue and recovery specialist, operating from a network of local offices nationwide, from Aberdeen in the north and Jersey in the south to Belfast in the east and Southend to the west.


L&R Document Management has been working with Begbies Traynor’s Birmingham office since 2004 and, more recently, with the Cambridge branch, which started using its services in 2011.


Hoan Nguyen, insolvency manager in Cambridge, says L&R deals with all the offices’ storage and archiving needs, “be that the simple task of collecting boxes and putting them into store or more complex tasks, such as attending site on behalf of the joint administrator/liquidator, listing an insolvent company’s books and records and providing us with a detailed schedule of that listing, and all undertaken in an efficient and timely manner.   

She says: “On the more complex cases, I have no qualms in picking up the phone to L&R to ask them to attend site on my behalf to deal with an insolvent company’s books and records.

“L&R instinctively know what needs to be retrieved, collected, listed and stored, without the need for me to provide detailed instructions. The team are all very professional and friendly and are always willing to help. They are flexible and able to accommodate the needs of our business on short notice and this is one of their key strengths.

“L&R are committed to delivering an excellent service and this is evidenced by the high levels of customer service that we receive. It is also one of the reasons why we continue to work with them. I can’t recommend L&R highly enough.’

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