A very interesting news story caught my eye this morning on my LinkedIn page. The BBC published a story about a German computer scientist discovering that the scanning machine he was using was changing the numbers on his documents.
Now, you do not have to be a German Scientist to figure out the problem here!
“In his tests, Mr Kriesel found that often the number “6” would be turned into an “8”, and vice versa, with other numbers being affected too”
If you are thinking about scanning your documents it is always best practice to keep the originals for a certain length of time. There needs to be an evaluation period to satisfy & ensure that the scanned images meet your business requirements. As this case demonstrates, an altered image could be catastrophic.
Whether it is a Legal Document or a number on your Month End Accounts, a small change invalidates and corrupts the original. When selecting any provider that will be handling your information, ensure their service meets your business requirements.
The technology employed by businesses is improving and evolving at a staggering rate. Whilst the benefits of these improvements are obvious, ensuring your clients understand the way in which you’re using it to handle their information is key. It is vital they understand not only the technology that is being made available to them; but that it is also in the right hands and being implemented in the correct way.
With our clients we try to maintain a transparent relationship. We allow them to come along, have a cup of tea and a chat with us, see our facilities, demonstrate what we do first hand and explain the processes involved. It helps maintain that level of trust and understanding that is vital when choosing a supplier to manage your information.